Our Non-disclosed client is a sales training and sales enablement firm that came to Galaxy for creating an online corporate training program for sales professionals, using their offline training materials.
Create an Learning Management System for a client’s corporate training efforts, that would enable the employer to create, monitor and analyze tailored instructional programs incorporating both print and video-based materials. Of particular importance is that employee performance can be analyzed through both testing and video submittals.
A growing number of corporations – particular those with geographically distributed workforces – have come to depend on learning management systems to train their employees. Too often, however, these systems are limited to fairly simple document-based training and reporting systems. This is particularly true of LMS for sales professionals, who must be assessed not merely by their mastery of corporate knowledge, but personal presentation skills. What is needed is an LMS that can be tailored to a company’s unique knowledge management needs and sales presentation abilities.
Galaxy designed and deployed a multi-tiered, permissions-based LMS that enabled the client to combine print and video-based content into unique playlists from which employees would learn specific skills. Once the playlist is complete, the employee will be quizzed and the results submitted both via online responses and, when applicable, a video submittal of their answers. This would enable employers to gauge not just the employee’s knowledge of the materials, but ability to present that same knowledge in a more interpersonal format.
The LMS allows for three user types: employees, managers and administrators. Administrators are able to create and assign training playlists to specific employees and track results. Uniquely, video uploads – which in conventional LMS programs are only available at the employer end – were enabled for employee/trainees as well.
Managers of the system were empowered to accept or reject employee submissions, respond to requests for additional feedback and generate five types of reports:
The LMS also enables the client to maintain payment processing outside the LMS, incorporate discount codes; integrate Microsoft PowerPoint as an end-user response submission; volume controls for reduction of background noise in video recording; disallow fast-forwarding/skipping of video playlists. The entire system is hosted by Galaxy via Amazon Web Services.