Job Responsibilities

• Create, maintain and improve the technical documentation
• Drafting Technical documents on behalf of Tech Team.   
• Create architecture diagrams 
• To coordinate with prospected clients and Internal Tech Team members.
• Be the first “customer” providing technical feedback on new features and experiences
• Lead customer-focused content strategy development and execution
• Expertise in Demonstrations and Presentations to Clients and Business Stakeholders
• Other Tasks may be assigned, based upon the relevant skills and/or prior experience

Technical Skills

• Hands-on experience with the Linux server with excellent troubleshooting and optimization skills.
• Administer, manage and monitor the performance of PHP and Java applications deployed on Linux servers.
• Monitor and manage Linux servers for performance and security.
• Diagnose and resolve fundamental underlying system problems and inefficiencies.
• Work closely with the development team to support requirements.

Skills:

• Working experience on Apache, MySQL, PHP, PHP-FPM, Fail2Ban set up operations.
• Knowledge of WHM, cPanel, Plesk control panel.
• SSL setup for Apache.
• Knowledge of CI/CD, GIT, Gitlab, and Jenkins environments.
• Firewall configuration, e.g., CSF.
• Read the server logs and understand the problem.
• Experience of AWS Cloud services, e.g EC2, RDS, S3 bucket, firewall, security, etc.
• Knowledge of automation tools, e.g., Ansible, Jenkins, Github/Gitlab, Kubernetes.
• Experience of Shell scripts.

Additional Skills:

• Good verbal and written communication skills.
• Experience working on or closely with software development teams.