Today’s technology environment is more dynamic than ever. New updates, security threats (and defenses from those threats), innovations, developments and evolving best practices mean that companies need ongoing maintenance and security support if their solutions are to remain just that – solutions.
A single successful cyber attack, a virus that slips past a firewall, or even an ignored or overlooked systems update or security patch can cripple a platform. Just as important, new industry developments and innovations can dramatically improve a system’s performance – but only if you’re made aware of it.
At Galaxy, our goal is not simply to provide our customers with world-class solutions. We also strive to maintain and constantly improve those platforms, applications, and enterprise installations so our customers can focus on doing what they do best.
Furthermore, we work hard to stay abreast of the very latest industry developments and to pass those along to our customers. These helps keep our customer's long-term costs down and results up.
Every Galaxy customer can expect ongoing, hands-on maintenance, support and security services to ensure their sites, applications, and systems are dependable, secure from outside threats, and performing at optimal levels. Our handoff from project management to ongoing account management is seamless, our scope of post-production services are comprehensive, and our global customer service team is highly responsive.