Want to ensure that your online store is running smoothly without any bugs, glitches or downtime? We can maintain your store at optimal performance and security levels in your budget.

We identify and fix complicated technical issues for your online store to extend its lifespan and provide a better user experience for customers, while keeping their sensitive data secure.

How We Can Help You with eCommerce Store Maintenance?

Regularly Monitoring And Optimizing Online Store Performance

Is your online store running slow? Poor performance can disrupt user experience and lead to loss of sales. We'll ensure your store runs smoothly by monitoring speed, responsiveness, and user experience.

Updating And Maintaining Existing Features

Is your online store compatible with the latest devices or operating systems? We can help you update and maintain existing features to continue delivering a good online shopping experience.

Troubleshooting And Resolving Issues

Have you come across a technical issue that has not been resolved yet? Are your customers frequently reporting the same issues? We help you quickly resolve issues on time to avoid any disruption in business operations.

Maintaining And Supporting Third-Party Integrations

Facing issues in managing payment gateways, shipping providers, and customer relationship management tools? Ensure regular update and troubleshoot third-party integrations to ensure compatibility and smooth functioning of your online store.

Conducting Regular Audits And Quality Assurance

Identify any issues with the eCommerce store such as broken links, technical issues, or security vulnerabilities. Get a detailed audit report with identified areas of improvement for your store's performance.

Backing Up And Implementing Disaster Recovery Plan

Safeguard your eCommerce store’s data and ensure minimal downtime in case of unforeseen events. We conduct regular tests and updates to ensure that your business can quickly recover from any disaster.

Take A Look At How We Helped Our Clients Maintain & Support Their Online Store

Need a free consultation to get started with eCommerce maintenance & support?

Why Do 200+ eCommerce Business Owners Trust Galaxy As Their Technology Partner For eCommerce Store Maintenance?

Because we helped eCommerce Businesses:

We conducted regular monitoring and maintenance to servers, networks, and other infrastructure components that cause website downtime. We ensured that our clients’ websites remained up and running, preventing lost revenue and damage to their brand’s reputation.
Our regular maintenance and optimization services enhanced website performance, creating a better user experience and potentially increasing conversion rates. We analyzed website performance metrics and made necessary adjustments to improve speed and overall performance.
We conducted ongoing maintenance to ensure that our clients’ eCommerce sites were equipped with the latest features and functionalities. We stayed up-to-date with industry trends and updated site features, resulting in increased user engagement and a better overall shopping experience.
We provided efficient support services to our clients, ensuring that issues were resolved quickly and disruptions to the customer experience were minimized. We resolved issues promptly, maintaining a positive brand reputation and improving customer satisfaction.

Why Do 200+ eCommerce Business Owners Trust Galaxy As Their Technology Partner For eCommerce Store Maintenance?

We helped eCommerce businesses reduce downtime by 80%

We conducted regular monitoring and maintenance to servers, networks, and other infrastructure components that cause website downtime. We ensured that our clients' websites remained up and running, preventing lost revenue and damage to their brand's reputation.

We helped business enhance website performance by 40%

Our regular maintenance and optimization services enhanced website performance, creating a better user experience and potentially increasing conversion rates. We analyzed website performance metrics and made necessary adjustments to improve speed and overall performance.

We helped businesses increase user engagement by 20%

We conducted ongoing maintenance to ensure that our clients' eCommerce sites were equipped with the latest features and functionalities. We stayed up-to-date with industry trends and updated site features, resulting in increased user engagement and a better overall shopping experience.

We have reduced issue resolution time by 25%

We provided efficient support services to our clients, ensuring that issues were resolved quickly and disruptions to the customer experience were minimized. We resolved issues promptly, maintaining a positive brand reputation and improving customer satisfaction.

Reviews & Feedback from Our Customers

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Discuss Your eCommerce Maintenance Requirements With Our eCommerce Expert. Book a Meeting Now!

Questions You May Have
Without regular maintenance and support, your eCommerce store is at risk of encountering technical issues, which can cause downtime and lost sales. By hiring a maintenance and support service, you can ensure that your store is always up-to-date and running smoothly and that any issues are addressed promptly to minimize the impact on your business.

The frequency of eCommerce maintenance and support will depend on the size and complexity of your online store, as well as your business needs. Some stores may require daily maintenance and support, while others may only need weekly or monthly maintenance.

We provide eCommerce store maintenance and support for a wide range of eCommerce platforms, including Shopify, Magento, WooCommerce, BigCommerce, and more.

The cost of eCommerce maintenance and support will depend on the size and complexity of your online store, as well as the level of support you require. We offer customized pricing based on your specific needs and can provide a quote upon request.

We carefully review and test all software updates and plugin compatibility before applying them to your eCommerce store. This ensures that any updates or changes are made safely and do not cause any issues or conflicts with other plugins or software.